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Leap Contact Information

2150 W. 29th Ave, Suite 200

Denver, CO 80211


+1-833-LEAP-TEL (1-833-532-7835)
+1-720-527-5000, option 1


Account Management

Including account changes, billing questions, portal assistance, number administration and LNP

+1-833-LEAP-TEL (1-833-532-7835)

+1-720-527-5000, option 2

Leap Customer Portal:


Technical Support Center

Submit requests to or use our ticket portal

+1-833-LEAP-TEL (1-833-532-7835)
+1-720-527-5000, option 3

Live Customer Support: 8 AM – 5 PM MT, M-F

For urgent after hours technical support, we encourage you to email your issue with the subject as ‘URGENT’ or contact us by phone. This includes exigent circumstances.


2nd Level

Heidi Guetlein
Director of Technical Operations

Office/Cell: +1-720-708-1050


3rd Level

Melinda Ferguson

Office/Cell: +1-720-708-1858


Subpoena support is available for Certified Law Enforcement Agencies by contacting


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