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Why are businesses switching to hosted PBX solutions

Businesses are increasingly making the switch to hosted PBX systems, or cloud-based voice solutions, as they offer improved reliability and scalability compared to traditional on-premises telephone networks. Hosted PBX systems provide toll free voice communications for businesses of all sizes, offering superior quality at a lower cost than traditional systems. Additionally, hosted PBX systems can be quickly set up and configured with minimal technical expertise required.

One of the most attractive aspects of hosted PBX systems is their ability to easily scale with changing business needs. Whether a business is expanding operations or simply replacing outdated hardware, hosted PBX systems allow for quick and painless scaling without lengthy upgrades or costly maintenance fees. Furthermore, hosted PBX systems provide support for a wide range of communication protocols including VoIP, SIP Trunking and UCaaS (Unified Communications as a Service).

The flexibility of these communication protocols allows businesses to create custom solutions tailored to their unique needs while maximizing the productivity gains associated with toll free voice communications. In addition to their inherent scalability and cost efficiency, CPaaS (Communications Platform as a Service) solutions also offer greater reliability and security than traditional voice networks.

Hosted PBX system providers typically offer 24/7 technical support with advanced features like automated backups, disaster recovery services and remote access capabilities that allow employees to securely access enterprise applications from anywhere in the world. This ensures that businesses have access to toll free voice communications regardless of where their employees may be located. By switching from an on-premise system to a cloud-hosted platform, businesses can save money on operational costs while enjoying increased reliability and improved customer service experiences due to toll free voice calling options available with hosted PBX systems.

Platforms, such as our Cadence system, can also offer native integration with Microsoft Teams to provide a complete messaging and voice communication platform for your employees.


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