Are you making the most of your customer service experience? At Leap.tel, we offer a unique platform that can help improve the customer experience for both you and your customers. Our Cadence Platform features call menus, call forwarding, inbound faxing, and schedules, so you can provide a more personalized and efficient experience.
Call menus allow you to assign specific menu options to incoming calls. This means that you can direct customers to the right person or department quickly and easily by simply pressing a few buttons. Call forwarding allows customers to get in touch with the right person right away, which helps reduce time spent waiting on hold. Inbound faxing allows customers to send important documents to you without having to wait for a response. And with schedules, you can have custom menus and messages for different days and times such as after hours and holidays.
At Leap.tel, we understand that customer service is an important part of any business. With our Cadence Platform, you can ensure that your customers are receiving the best service possible. If you’re not already taking advantage of our platform, now is the time to start. Contact us today to learn more about how our Cadence Platform can improve your customer service experience.